Personal data processing terms
Approved by the owner on 8 November 2026. These terms apply to inquiries submitted through the form on a server in Kazakhstan.
Data operator
ТОО "Nia Advisory" · Business ID 261140001363
Казахстан, Мангистауская область, город Актау, микрорайон 19А, дом 15, кв. 15, почтовый индекс 130000
Send questions about personal data and requests for access, correction or deletion to cert@ortalab.kz.
Data we process and why
An inquiry submitted through the form may contain your name, email or phone, optional company name, service area and task description. We use this information to review the inquiry, reply and agree on further work. This form does not subscribe you to a mailing list. Consent is given through a separate required checkbox.
Technical data
To limit repeated submissions, the server briefly stores a hash of the network address. The audit log stores administrative action identifiers without inquiry text. Interface language and the product dossier draft are saved in your browser; you can clear the dossier on its page. An essential cookie supports administrator sign-in. Advertising analytics and forwarding inquiries to an external CRM are not enabled.
Storage location and period
The inquiry database and its backups reside on a server in Kazakhstan. A closed inquiry remains in the working database only as long as needed to respond and follow up, and no longer than 12 months after closure. Open inquiries are reviewed monthly and closed or deleted once their purpose is fulfilled. Data removed from the working database may remain in backups for up to 30 days; those backups are then deleted.
Your requests
You may request information about your data, correction or deletion, or withdraw consent using the email above. We will verify the requester’s identity and handle the request under Kazakhstan law. If retention is required by law or an outstanding obligation, we will explain any refusal or restriction.
Current status
Check the consultation page for the current availability of the inquiry form. If the form is temporarily closed, contact us by the email or phone above.
Law of the Republic of Kazakhstan On Personal Data and Their Protection ↗